Política de reembolso

We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.

To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in the exact same condition as when you received it.
• The item must be retained in its original packaging.

You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.

How to Initiate a Return

Please send an email to ksyxeunus@outlook.com to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure a smooth return process.

Refund Processing

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. Upon approval, your refund will be processed within 7 to 14 business days. The refunded amount will be credited to your original method of payment.

If you have any questions or require assistance regarding your return, please do not hesitate to contact us at ksyxeunus@outlook.com.